Develop Court Sense
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Culture matters. It’s a core organizational asset.
Respecting and trusting your people is the foundation of all good management.
Always listen for and even seek out signs of trouble. Bad news is good news if you do something about it.
Develop “court sense” to see everything that’s happening around you, and to rapidly adjust to changes.
Commit to doing “the whole job.” Investing in organizational capacity contributes to excellence and impact.
With limited time and resources, it’s essential to prioritize and then focus.
Planning is essential but success comes from the implementation of your ideas. “Book It and Ship It.” Make a decision and manage the consequences.
To create a culture of accountability, reinforce individual ownership of problems. Always ask, “Who owns the monkey?”