Privacy Policy

Appliedwisdomfornonprofits.org provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use, and disclosure of personal information we receive via our website (the “Site”) from users of our Service. This Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the new Privacy Policy on the Site. Your use of the Site following any such notice will signify and constitute your assent to and acceptance of such revised Privacy Policy. Unless otherwise defined in this Privacy Policy, capitalized terms used herein have the same meanings as in our Terms of Service.

1. Information We Collect

Our primary goals in collecting information are to provide and improve our Service, to administer your orders, to communicate with you, and to enable users of the Site to enjoy and easily navigate the Site. When you wish to contact us, create an account on the Site, edit account details, purchase products or services via the Site, or when you join our mailing lists, we will ask you for personally identifiable information. This refers to information about you that can be used to contact or identify you (“Personal Information”). We directly collect the following types of Personal Information:

• your name;
• e-mail address;
• shipping address;
• IP address;
• telephone number.

2. Information from Social Networking Sites

Our Service may include interfaces that allow you to connect with social networking sites (each an “SNS”). If you connect to a SNS through the Site, you authorize us to access, use, and store the information that you agreed the SNS could provide to us based on your settings on that SNS. We will access, use, and store that information in accordance with this Policy. You can revoke our access to the information you provide in this way at any time by amending the appropriate settings from within your account settings on the applicable SNS.

3. Information Automatically Collected

When you visit our Site, some information is automatically collected. For example, when you visit our Site your computer’s operating system, Internet Protocol (IP) address, access times, browser type and language, and the Site you visited before our Site are logged automatically (“Usage Information”). We also collect information about your usage and activity on our Site.

A. Cookies

We may automatically collect information using “cookies.” Cookies are small data files stored on your hard drive by a Site. Among other things, cookies help us improve our Site and your experience. We use cookies to see which areas and features are popular and to count visits to our Site. We use two broad categories of cookies:

1. First party cookies, served directly by us to your computer or mobile device, which are used only by us to recognize your computer or mobile device when it revisits our Services;
2. Third party cookies, which are served by service providers on our Services, and can be used by such service providers to recognize your computer or mobile device when it visits other sites.

B. Web Beacons

We may collect information using Web beacons. Web beacons are electronic images that may be used on our Site or in our emails. We use Web beacons to deliver cookies, count visits, understand usage and to tell if an email has been opened and acted upon.

C. Local Shared Objects

We may use local shared objects, also known as Flash cookies, to store your preferences such as volume control or to display content based upon what you view on our Site to personalize your visit. Third party partners provide certain features on our Site and display advertising based upon your Web browsing activity using Flash cookies to collect and store information. Flash cookies are different from browser cookies because of the amount of, type of, and way in which data is stored. Cookie management tools provided by your browser usually will not remove Flash cookies. Learn how to manage privacy and storage settings for certain Flash cookies.

D. PostHog Analytics, Session Replay, and Error Tracking

We use PostHog to understand how visitors use the Site, improve the educational resources we provide, diagnose errors, measure performance, and understand whether important actions such as resource downloads, course visits, search usage, and subscription form submissions are working as intended. PostHog may use cookies, local storage, session storage, and device or browser identifiers to support these services.

PostHog may collect product analytics events, web analytics, session replay data, heatmap data, performance data, feature flag evaluation data, and error information. We configure session replay to mask form inputs and sensitive page text, and we do not intentionally send raw form bodies, shipping addresses, phone numbers, Turnstile tokens, Brevo API data, or raw email addresses to PostHog.

When you successfully submit a subscription or book request form, we may represent you in PostHog using a SHA-256 hash of your normalized email address. This helps us connect successful form activity with product analytics without storing your raw email address in PostHog. Form submissions and email communications are handled through Brevo, as described below.

We also use Vercel Web Analytics and Vercel Speed Insights to measure traffic and site performance. These services provide aggregated usage and Web Vitals reporting for deployed environments and are used alongside PostHog to understand reliability, performance, and visitor behavior.

You may refuse or delete cookies and browser storage through your browser settings. Doing so may limit analytics accuracy, session continuity, and our ability to diagnose issues, but the core Site content remains available. We do not sell your personal information.

E. Further Information About Cookies

For more information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.com.uk if you are in the UK or European Union (EU).

4. Use of Information

We use your Personal Information collected for the purposes described in this Policy. Specifically, we may use your Personal Information to:

• operate and improve our Site, Products, and the Site;
• understand you and your preferences to enhance your experience;
• track, collate, and analyze your use of our Site, Products, and the Site;
• respond to your comments and questions and provide customer service;
• provide and deliver products and services you request;
• send you related information, including confirmations, technical notices, updates, security alerts, and support and administrative messages;
• facilitate your participation in surveys, promotional offers, contests or sweepstakes;
• communicate with you about new contests, promotions, rewards, upcoming events, and other news about products and services offered by us and our selected partners;
• link or combine it with other Personal Information we get from third parties, to help understand your needs and provide you with better service.

5. Sharing of Information

We do not share your Personal Information with third parties except in the following circumstances:

• Affiliates and Subsidiaries: We may share your Personal Information with our affiliates and subsidiaries with the understanding that they will treat such information consistent with this Privacy Policy.
• Third Party Service Providers: We may share your Personal Information with our third party vendors, consultants and other service providers who work for us and need access to your information to provide you with products, services, or information that you request. For example, we use Brevo (brevo.com/legal/privacypolicy) to facilitate our email communications and provide customer support, PostHog to provide analytics, session replay, feature flag, performance, and error tracking services, and Vercel to host the Site and provide web analytics and speed insights.
• Other Third Parties: We may share your Personal Information with appropriate third parties if we believe it is necessary in our reasonable discretion to: (i) comply with laws or respond to lawful requests and legal process including requests from public/government authorities for national security or law enforcement; (ii) protect rights and property of us, agents, customers or others including enforcing agreements, policies and terms of use; or (iii) in an emergency to protect personal safety of us, our customers or any person.

We may also share aggregated anonymous or de-identified information (“anonymous data”). Anonymous data refers to data that does not permit identification of you alone or combined with other information available to a third party. We create anonymous data from Personal Information by excluding identifiers like your name. This data is used to analyze usage patterns for improving Services.

6. Payment Card Information

We do not collect, store, or process any payment card information.

7. Email Opt-Out and Disabling Cookies

You may opt out of receiving promotional emails from us by following instructions in those emails or sending a message with subject line “EMAIL OPT OUT REQUEST” to info@appliedwisdomfornonprofits.org. If you opt out, we may still send non-promotional emails about your accounts or ongoing business relations.

Most web browsers accept cookies by default but can be set to remove or reject them. Removing or rejecting cookies may affect certain features or services of our Site.

8. Third Party Sites and Links

Our Services may contain links to third party sites and features. This Policy does not cover their privacy practices. These third parties have their own privacy policies; we do not accept responsibility for their sites, features, or policies. Please read their policies before submitting data.

9. Children’s Information

The Site is not directed at nor knowingly collects personal data from children under 13 years old. If you believe a child has provided us with personal data, contact privacy@appliedwisdomfornonprofits.org.

10. Information Security

We take reasonable steps — organizational, technical, administrative — to protect Personal Information against loss, misuse, unauthorized access or disclosure. No transmission or storage system can be guaranteed completely secure; internet transmission is not fully secure.

11. Your California Privacy Rights

California residents may request information regarding how we share certain personal data with third parties for direct marketing purposes beyond the rights noted above. You can request:

• Categories of information disclosed for direct marketing during the prior calendar year;
• Names and addresses of third parties receiving such information;
• Examples of products and services marketed if the nature of business cannot be determined by name.

We have not developed responses to browser “Do Not Track” signals yet but will evaluate changes as needed.

Requests should be sent to privacy@appliedwisdomfornonprofits.org.

12. European Users’ Rights

A. Legal Basis for Processing Information

If located in the EU or Switzerland, we rely on legal bases including: contractual necessity; consent (withdrawable anytime); legal obligation; legitimate interests like service improvement and security.

Questions can be directed to privacy@appliedwisdomfornonprofits.org.

B. Rights Under GDPR

EU and Swiss residents have rights including:

• Access personal data held;
• Rectify inaccurate or incomplete data;
• Erase data under certain conditions;
• Restrict processing while accuracy is verified;
• Data portability;
• Object to processing based on legitimate interests and direct marketing.

Exercise rights via privacy@appliedwisdomfornonprofits.org; you also have the right to lodge a complaint with your local data protection authority.

C. Obligations to Data Protection Authorities (DPAs)

We cooperate with DPAs on policy compliance inquiries including providing contact details for responsible individuals handling data protection matters; we comply with DPA decisions relating to data transfers.

D. Contacting Our Data Protection Officer

Email: privacy@appliedwisdomfornonprofits.org

13. EU-U.S. and Swiss-U.S. Privacy Shield

We comply with the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks regarding personal data transfer from the EU and Switzerland to the U.S., as certified by the U.S. Department of Commerce.

Privacy Shield Principles govern if conflicts arise between this Policy and those Principles.

More information is available at privacyshield.gov.

We remain liable under the Principles for onward transfers unless proven otherwise.

Complaints about Privacy Shield policy can be sent first to us at privacy@appliedwisdomfornonprofits.org.

A right for binding arbitration exists per Annex I of the Privacy Shield Framework.

Subject to investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).

14. Changes to This Policy

We may change this Policy occasionally; changes will be reflected by updating the “Effective Date” above. Material changes will be posted on our Site before taking effect.

15. Contacting Us

Questions about this Privacy Policy? Contact privacy@appliedwisdomfornonprofits.org.

16. Creative Commons

You are encouraged to share and adapt text, audio, and video tools on this site under the terms of the Creative Commons CC BY-NC-SA 4.0 license.