
My Early Experience with Diversity, Equity and Inclusion
The writer and comedian Alexandria Love writes with insight about diversity, equity and inclusion. She points out that while many people believe that “diversity” and
The message on the right can be deceptively simple. At first it appears counter-intuitive. But you’ll soon learn to recognize that good news is not as useful as you might think; no news can be a sign of problems; and bad news affords an opportunity for change.
Good news is no news. No news is bad news. And bad news is good news — if you do something about it.
— Jim Morgan
Conversation Starter
A complete set of conversation starters to accompany the chapter.
The writer and comedian Alexandria Love writes with insight about diversity, equity and inclusion. She points out that while many people believe that “diversity” and
It’s useful to think of yourself as “first assistant to” your direct reports. You want people at every level to understand the organization’s goals and
Everyone running an organization, a department, or a team must accept responsibility for also managing less-glamorous duties, such as the implementation of strategy through planning,
Respecting and trusting your people is the foundation of all good management.
Always listen for and even seek out signs of trouble. Bad news is good news if you do something about it.
Develop “court sense” to see everything that’s happening around you, and to rapidly adjust to changes.
Commit to doing “the whole job.” Investing in organizational capacity contributes to excellence and impact.
Planning is essential but success comes from the implementation of your ideas. “Book It and Ship It.” Make a decision and manage the consequences.
To create a culture of accountability, reinforce individual ownership of problems. Always ask, “Who owns the monkey?”