Book It and Ship It


Book It and Ship It is about one of the biggest leadership hurdles — moving ideas into action. By the end of this module, you will have a clear picture of when to move ideas into action and how to manage the inevitable bumps in the road of implementation.

Action on Hold - Exercise

Communications Worksheet - Exercise

Manage the Consequences - Video

Milestones and Benchmarks-Exercise

Plan B -Exercise

Bonus Materials

Full text of Book It & Ship It chapter from Applied Wisdom for the Nonprofit Sector book (PDF)
Full audio recording of Book It & Ship It chapter from Applied Wisdom for the Nonprofit Sector book (MP3)
Conversation starters: Book It & Ship It
Reflection Worksheet and Development Plan.pdf

Course Modules


Culture matters. It’s a core organizational asset.


Respecting and trusting your people is the foundation of all good management.


Always listen for and even seek out signs of trouble. Bad news is good news if you do something about it.


Develop “court sense” to see everything that’s happening around you, and to rapidly adjust to changes.


Commit to doing “the whole job.” Investing in organizational capacity contributes to excellence and impact.


With limited time and resources, it’s essential to prioritize and then focus.


Planning is essential but success comes from the implementation of your ideas. “Book It and Ship It.” Make a decision and manage the consequences.


To create a culture of accountability, reinforce individual ownership of problems. Always ask, “Who owns the monkey?”