Culture

The Larger Goal of Doing Good

Financial success and independence are powerful motivators. But as we enter this season of reflection, I want to set a reminder that achieving professional success and pursuing the greater good aren't

Hire Excellent People

An exceptional culture will always attract great employees. When I was getting my MBA at Cornell, business schools were not paying that much attention to the techniques of effective hiring. Fortunatel

Accountability vs. Victims

When things aren’t going well there is a tendency for staff to personalize their anxiety and frustration and create “villains” and “victims.” This is an extremely important distinction and it’s not si

The Tone at the Top

Nonprofit boards have many responsibilities. Top among these is overseeing a healthy internal culture within the organization. While a board may have limited exposure to day-to-day operations, it need

Structure + Processes + People = Culture

If you want to build a strong and productive culture, or you want to rebuild a failing culture, there are three elements that must be handled properly, and in order: Structure, Processes and People. T

How to Change a Culture

When things are going well, it’s easy to take your organization’s culture for granted. When things aren’t going well, managers will often focus on some quality that they believe is deficient. They mig