Hire Excellent People

An exceptional culture will always attract great employees. When I was getting my MBA at Cornell, business schools were not paying that much attention to

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Culture Matters

Culture matters. It’s a core organizational asset for nonprofits. The role of leadership is to build a strong organizational culture based on a nonprofit’s purpose,

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How to Change a Culture

When things are going well, it’s easy to take your organization’s culture for granted. When things aren’t going well, managers will often focus on some

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Organizational Culture

The role of leadership is to create a strong organizational culture that aligns with a nonprofit’s purpose, mission, vision, and values. It’s important for everyone

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Accountability vs. Victims

When things aren’t going well there is a tendency for staff to personalize their anxiety and frustration and create “villains” and “victims.” This illustration shows the

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First Assistant

It’s useful to think of yourself as “first assistant to” your direct reports. You want people at every level to understand the organization’s goals and

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