First Assistant

It’s useful to think of yourself as “first assistant to” your direct reports. You want people at every level to understand the organization’s goals and

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The “Let’s Do” Attitude

Everyone running an organization, a department, or a team must accept responsibility for also managing less-glamorous duties, such as the implementation of strategy through planning,

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Participating on Nonprofit Boards

A board’s responsibility includes the oversight of a healthy internal culture. When board members behave courteously and respectfully toward each other and towards management, they

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Your Say/Do Ratio

Regular readers of my newsletter and books know that my cornerstone saying and belief is that respecting and trusting your people is the foundation of

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