Implementation

Hiring and the Two Negatives

Last week I talked about how important it is to hire excellent people, people who can own their work, both its successes and failures. I’ve got a tip about how to make great hires. In addition to the

CEOs at For-Profits and CEOs at Nonprofits

It’s unfortunate that sometimes impatient business people get involved with nonprofits and immediately bark out a list of ways nonprofits need to be “run more like a business.” I have too much respect

Hubs and Spokes

I’ve been thinking a lot about the challenges of decentralized decision-making. Here’s one aspect. Most start-up organizations, including new nonprofits, resemble a wheel with a hub (the founders and

Who's Got the Monkey?

Last week I considered the difference between an organizational culture characterized by accountability, versus one characterized by a victim mindset. In an accountable culture, employees are comforta

Getting the Dailies

Many unproductive attitudes can infect a company that does not pay close attention to its culture and values, both daily, and for the long term. I’ve always made a point of challenging staff to connec

Your Partner's Success

When you are engaged in an effort that demands collaboration, you must treat your partner’s issues as paramount and do everything you can to resolve friction and help your partner succeed. You cannot