Culture

The Emotional Side of Leadership

Respect and trust for your people is the foundation of all good management. Without those values, you will never be a successful manager. Respect and trust also has a strong emotional component. I’ve

Organizational Culture

Nonprofit leadership must establish robust organizational cultures aligned with institutional purpose and values.

When things aren’t going well there is a tendency for staff to personalize their anxiety and frustration and create “villains” and “victims.” This illustration shows the difference between an organiza

First Assistant

It’s useful to think of yourself as “first assistant to” your direct reports. You want people at every level to understand the organization’s goals and objectives and make decisions that align with th

You are Never too Young to Lead

I’ve often noted that one of the most valuable experiences a young, ambitious person can have is to work for excellent managers. And the reverse can be equally true: one of the most valuable experienc

Your Say/Do Ratio

Regular readers of my newsletter and my books know that my cornerstone saying and belief is that respecting and trusting your people is the foundation of all good management. The character of your org