Culture

Your Say/Do Ratio

Regular readers of my newsletter and books know that my cornerstone saying and belief is that respecting and trusting your people is the foundation of all good management. The character of your organi

Asking Simple Questions

I collect newsletters and newspaper articles that suggest ideas for my upcoming newsletters. One clipping I just uncovered is from an article that David Brooks wrote in the New York Times a couple of

Less is the Key to Success

Robert I. Sutton, a professor of management science and engineering at Stanford University published a recent article in the Wall Street Journal titled “Why Bosses Should Ask Employees to Do Less—Not

When It’s Time for Change, Don’t Start with the Staff

When a nonprofit struggles it’s usually not because the staff are weak. It’s more likely the result of inadequate leadership and poor planning. Most employees are just as savvy as any management consu

A Humble Approach to Giving

With the holiday season upon us, a time of joy and of sharing, this newsletter is specifically about donorship. It’s at this time of the year that I often reflect on the enormous efforts and the treme

Great Leaders

Our society has promoted the idea that the great leader is special, perhaps born to lead, or requires the highest levels of academic training. Business books and magazines often focus on dramatic exam