
When It’s Time for Change, Don’t Start with the Staff
When a nonprofit struggles it’s usually not because the staff are weak. It’s more likely the result of inadequate leadership and poor planning. Most employees
The message on the right can be deceptively simple. At first it appears counter-intuitive. But you’ll soon learn to recognize that good news is not as useful as you might think; no news can be a sign of problems; and bad news affords opportunity for change.
“Good news is no news. No news is bad news. And bad news is good news — if you do something about it.”
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When a nonprofit struggles it’s usually not because the staff are weak. It’s more likely the result of inadequate leadership and poor planning. Most employees
With the holiday season upon us, a time of joy and of sharing, this newsletter is specifically about donorship. It’s at this time of the
Our society has promoted the idea that the great leader is special, perhaps born to lead, or requires the highest levels of academic training. Business
Culture matters. It’s a core organizational asset.
Respecting and trusting your people is the foundation of all good management.
Always listen for and even seek out signs of trouble. Bad news is good news if you do something about it.
Develop “court sense” to see everything that’s happening around you, and to rapidly adjust to changes.
Commit to doing “the whole job.” Investing in organizational capacity contributes to excellence and impact.
Planning is essential but success comes from the implementation of your ideas. “Book It and Ship It.” Make a decision and manage the consequences.
To create a culture of accountability, reinforce individual ownership of problems. Always ask, “Who owns the monkey?”